Electronic Call Monitoring

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CareForIT uses secure web based technology. This enables care workers to check in and out of an appointment in seconds using their smartphone. They can do this as they approach the front door and immediately after leaving.

As soon as they enter the service user’s home they can then focus 100% on their needs. And the service user’s needs remain the focus until the final second of the scheduled visit. As home care visit times get tighter making every second count gets more and more important.

Because the system is so easy to use, routine tasks like call monitoring and updating MAR charts are achieved efficiently and quickly. Delivering care gets undivided attention, rather than carrying out administrative tasks.

What’s Wrong with Using a Landline?

Domiciliary care management systems that rely on landlines for call monitoring have serious drawbacks. They eat into the visit time and they divert attention away from the care user. When a care worker arrives at their appointment, their first priority should be dealing with the immediate needs of the service user – not borrowing their phone to check-in.

For service users with dementia this issue is particularly acute; somebody you don’t remember coming into your home and immediately using your phone can be distressing. Also, service users need the undivided attention of their care worker for the whole appointment.  Cutting off the final couple of minutes to check out of the appointment is not good service.

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